See Exactly Where Your Conversations Win — and Where They Don't.
Any conversation. Any format. A complete evaluation — before your next team meeting.
We evaluate recorded phone calls, Zoom meetings, in-person sessions, transcripts, and email threads — then deliver two detailed reports showing exactly where value was built, where it was lost, and what to do next.
Every evaluation includes a Manager Report + Salesperson Summary.
Sample reports shown above.
Choose Your Path
Which conversations do you want evaluated?
The same evaluation system. Calibrated for your context. Pick the path that fits your team.
Sales Conversations
Sales Teams
Find out exactly where deals are won — and where they're quietly lost. Get your team the feedback they actually need to increase revenue and customer satisfaction.
Built For
Conversation Types
- Inbound & outbound calls
- Discovery & qualification calls
- Email threads & prospecting messages
- Zoom demos & presentations
- Follow-up & closing calls
Leadership Conversations
Leadership Teams
Evaluate the conversations that shape culture and retention. See where managers build trust — and where they inadvertently erode it.
Built For
Conversation Types
- Performance reviews
- 1:1 coaching sessions
- Feedback & stay interviews
- Email threads & team messages
- Ride-alongs & shadowing
Customer Conversations
Customer Teams
Know which conversations drive retention and which ones quietly push customers away. Stop guessing. Start seeing.
Built For
Conversation Types
- Renewal & retention calls
- Escalation & complaint calls
- Zoom demos & presentations
- Email threads & customer contacts
- Health checks & check-ins
Not sure which path fits? Start with Sales — it's ready now, and the First Evaluation is free.
Inside Every Evaluation
See what's inside every evaluation.
Two reports. Every time. One for the manager. One for the rep. Both anchored to timestamps in the actual conversation — not generic feedback. Works on calls, recordings, transcripts, and email threads.
Overall Score + Plain-Language Verdict
A 1–10 score paired with a one-sentence verdict that names what happened — not just a number.
7 Customized Score Tiles
Each category scored against criteria you set in your Client Profile — not a generic rubric.
Conversation Value Chart™
A candlestick-style chart showing exactly when value rose and fell — timestamped to the transcript.
Email Thread Evaluation
Email evaluated as a written transcript — scored on language, intent, structure, and response patterns. Works without audio.
Timestamped Coaching Notes
Specific moments called out — what was said, what it cost or earned, and what to do differently next time.
Overall Conversation Value Score
Solid — One Costly Dip in the Middle
Overall Conversation Value Score
Developing — Value Was Available, Left on the Table
The Process
How it works
Four steps. No guesswork. You'll know exactly what to expect — and what you'll walk away with.
Step One
Submit a conversation
Send us a recorded phone call, Zoom session, in-person recording, email thread, or transcript. Any format works.
Step Two
Complete your Client Profile
Tell us about your team, your process, and what great looks like for your business. We evaluate every conversation against your standard.
One-time setup — saved for every future evaluationStep Three
Receive your evaluation
Two reports delivered — the Full Manager Evaluation and the Salesperson Summary. Both anchored to your specific criteria.
Fast turnaround — most clients receive their evaluation before their next team meetingStep Four
Walk through it together
A short debrief call is included with every evaluation. We walk through the findings and answer your questions — no extra cost.
Included — no additional chargeNo Cost. No Commitment. Real Results.
Your first evaluation
is completely free.
Submit one recorded conversation — a sales call, leadership meeting, Zoom session, email thread, or transcript — and we'll return a full evaluation with your Conversation Value Chart before your next team meeting. No pitch. No invoice. Just the report.
- Full Manager Report — timestamped scoring, coaching notes, and where value shifted across the conversation
- Conversation Value Chart — the candlestick-style visual showing exactly when and where your conversation gained or lost momentum
- Salesperson Summary — a clean, direct coaching report for the rep without the managerial detail
- Debrief call with Jake — a live walkthrough of the findings and what they mean for your team
One Evaluation Is Insight.
Ongoing Evaluation Is Change.
Most teams evaluate once, feel good about what they learned, and return to old patterns within two weeks. Our clients who see lasting improvement are the ones who make conversation evaluation a consistent part of how they lead and coach.
Single Evaluation
Ideal for teams who want to test the system with a real conversation before committing to an ongoing program.
- One conversation evaluated
- Full Manager Report + Salesperson Summary
- Conversation Value Chart with timestamps
- Debrief call with Jake
- Client Profile saved for future evaluations
Monthly Evaluation Retainer
A consistent cadence of evaluations, coaching, and progress tracking that builds performance over time — not just in a single session.
- Regular conversation evaluations — volume based on team size
- All report types included
- Monthly coaching debrief with Jake
- Trend tracking — see team patterns over time
- Priority turnaround for submitted conversations
- Framework language embedded in your team culture
The first evaluation showed us exactly where our team was losing deals. The ongoing program showed us why it kept happening — and gave us the language to fix it at the coaching level, not just the conversation level.
— Logan Forbes, Sales Manager - No Limits Powersports